Our Commitment During the COVID-19 Crisis

To our valued customers and real estate consumers,

We know this is a trying and stressful time for all of us in Canada.  Things are changing almost hourly with government recommendations at the federal, provincial, and municipal levels.

At RE/MAX, we want to offer you stability and comfort knowing your real estate needs are still being met in a safe and responsible manner.  On remax.ca, we continue to offer up-to-the-minute listings, accurate home estimates, and timely, valuable real estate news — especially important at this time.

Rest assured, while we remain open for business, our agents and brokers are taking all necessary precautions as recommended by the various health agencies and government.  

• Our agents are limiting contact with the general public and will use alternative means of communication wherever possible such as texts, phone calls, and emails
• We have strongly recommended the postponing of all open houses immediately until a future date where it’s deemed safe
• Any agents that feel unwell are instructed to self-isolate and not interact with the public
• Information around hand washing and sanitizing has been circulated with our agents and we are strongly encouraging them to follow all guidelines as outlined by public health officials to help keep themselves and their clients protected
• RE/MAX offices are reducing hours and seeking alternative technologies to connect with clients and host offer presentations 
• RE/MAX agents are committed to using technology to help safely deliver the best service possible. This includes virtual tours of the home or digital presentations. 

The strength of our RE/MAX agents is knowing and being a part of your communities.  We are all in this together and remain committed to keeping you and your loved ones safe. 

To those who are already with our RE/MAX agents buying or selling a home, our agents are there for you and if necessary, will make arrangements with you if there are any concerns around illness or potential spread of the virus.

Nothing is more important right now than the health and safety of our colleagues, clients and fellow citizens across Canada.

Check our blog frequently for our updates on how this situation is impacting the real estate market, and we will continue to be here to answer your questions and serve your real estate needs.

Sincerely,
Christopher Alexander
EVP & Regional Director of RE/MAX Ontario-Atlantic Canada
Elton Ash 
Regional Executive Vice President, RE/MAX of Western Canada

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